If you ever have any questions or concerns, please drop us a note via the email below, and we will get back to you with an answer as quickly as possible.
Frequently Asked Questions:
Where are your items made?
All of the items we offer are are completely Made In The United States of America, handmade in our studio in Minneapolis, MN.
Do you outsource any of the labor on the items that you offer?
No, all of the designs offered are 100% handmade by Yvonne, using recycled and repurposed materials whenever possible.
I am considering one of your designs but would love the item in a slightly different size, longer/shorter handle, with additional pocket or zipper.
Because everything we make is handmade, and not produced in quantity, it is easy for us to modify most of our designs to specifically fit your needs. In some situations, there may be a modest charge for the additional labor and materials required. Please make use of the inquaries link, and describe in as much detail as possible the alterations that you wish.
I am interested in having a custom item made and I would like to provide my own fabric. How does the process work?
If you would like to have a custom item made, just make use of the custom order link, including as much detail as possible, including dimensions, fabric desired and any other details that you feel would be helpful.
We will provide you a firm quote, and if approved, will schedule the work as soon as the fabric is received. We recommend that custom fabrics be wrapped tightly in plastic, and then shipped in an oversize express envelope via USPS. Please feel free to contact us with any questions that you may have, and we will be happy to make the process as easy as possible.
How is a return handled if the item is not quite what I'm looking for?
As we hope you will always be happy with your purchase, if you find that you are not satisfied, items may be returned, or exchanged within 10 days of delivery. Please contact us to indicate your desire. Return the item unused, with tags still attached in its original packaging. You will receive your exchange item or a full refund less the original shipping fee. Return shipping will be your responsibility.
Much of our work would not be possible without the amazing wool blankets and other products made by these US-based woolen mills. Some of these companies have been weaving family heirlooms since as early as 1860. Throughout their history, they have weathered great economic duress and the ongoing economic pressure to move their manufacturing overseas.
They continue to manufacture in the United States as family owned businesses, often in their original historic factories.
Faribo is a registered trademark of the Faribault Woolen Mill Co. - Faribault, MN
Woolrich is a registered trademark of Woolrich Inc. - Woolrich, Pennsylvania
Pendleton is a registered trademark of Pendleton Woolen Mills - Portland, Oregon